Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of nexttonakedonline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good material, I already tried them all If anyone wants to give me something else, I'll tell them how about it, hehehehe. 18093980786
Great products! !
no one tried anything
The product is normal, arrived on time, everything is as indicated. Unfortunately, the confidentiality is zero, on the envelope it is clearly indicated what is inside.
Great quality, hope it last many times, lots of fun, you can hear it but i guess is ok, not that noise but not that quiet. I can't tell if the material is silicone or abc+tpe ? Feels great. It came in a new package, shipping was fast and in a discrete package, certainly delivery was great.
It corresponds to what is offered, the delivery was delayed, but it's not the seller's fault, the carrier didn't meet the deadline offered by AliExpress.
Good quality
well, they are a little small but they are good for the price, if they come with good material.
very good quality, soft silicone. neatly assembled and packaged individually. shipped and delivered quickly
What can be said but ouch they work
Great
The price quality relationship is great, I can imagine doing things to my wife. 🤪 The touch is soft
Excellent
Very fast
Faith to the product description, just like in the photos. It is very well packaged.
Perfect for the fast delivery game, good size, easy to clean
Excellent
Everything is as described, the parcel arrived earlier than the initial delivery time, I am satisfied with the product
I have received it, happy with the product. Thank you.
I really liked the products, they are all sealed individually. With my partner, we have already used some of them, and the truth is that they are an affordable option when trying something new. I liked them all.
Fast shipping to the Canary Islands. The product arrived in good condition. Good quality price ratio, missing to try.
Mhhlzfgigohohohovovovovohohvovohohohohohohohohohohiigiccciciccii Registered user I read this and
Of course, they are very large, in the photo they seemed to be smaller in the horizont. Delivery is fast, the quality is good too.
Alright ok. Good feeling but breaks slightly.
As per