Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of nexttonakedonline (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All four pieces come, they are small. Durable material.
They look great, perfect, I love it, I recommend it wholeheartedly.
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Good
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They feel amazing and are good for anal stretching.
The dimensions are great, each one is beautiful. Definitely precise and accurate measurements for such an experience. But the quality is bad, it tore as soon as I received it. Please make it from better quality material. There is a risk of leakage inside. There is a risk of splitting and falling apart inside. The raw material produced must be of high quality, please take care. Thank you.
4 arrived well and one a little damaged but it doesn't matter because the others are fine.
Good toys, nice fit, pretty, good size, not too well packaged
Oohhhh my
The set came complete, they are mostly flexible rubber, very reliable, the vibrator requires batteries but I don't know what size they are.
I have indeed tried this.
Ali's delivery is very fast and the quality is excellent. The design is impeccable and the functionality is solid. It matches the product description almost exactly. The price is also very reasonable and not burdensome, making it very helpful in daily life.
Very small
Everything came as ordered although it wasn't discreet it was labeled as is the package came earlier than expected too. It fits nicely and im able to clean it very easily
👍 👍 🍺
Excellent
In general, the items are fine, however there was a defect in one of them, which for its price I can understand. Otherwise, they all fulfill their functionality. The bullet surprised me because it has a quite high speed, making it very useful. Unfortunately, another negative point is that the packaging came as is the product name, lacking confidentiality during shipping.
exactly like the photos, they are like firm but soft silicone
satisfied with the product
The product is also good, but the delivery was terrible. The package was found on the stairs and I live in a courtyard where anyone could have picked it up.
Wife is happy
It matches the description. Well packaged.
Excellent for my spouse and i
Quick and easy delivery came on time useable item. Very easy to clean and wide variety of different items in package to be utilised.